Vacature
Account Manager
Opleiding
Bachelor’s degree in IT or equal through experience
Ervaring
Experienced
Thuisbasis
Kempen/Antwerpen
Verloning
Very good
Voordelen
Surprising
As a leading IT company, active throughout Belgium, we are in the top 5 in Belgium. We provide tailor-made innovative solutions for SMEs in every sector, from IT infrastructure to application development and office technologies. With specialised teams and support in three languages, we strive to maximise efficiency and security for our customers. Join a growing company where your talent and expertise really make a difference!
Who are you in our On IT! Story?
An Account Manager is responsible for managing relationships with existing customers, ensuring customer satisfaction, and identifying opportunities for upselling and cross-selling to increase revenue within existing accounts.
- Maintain strong relationships with a portfolio of existing customers to increase loyalty.
- Understand the specific needs of customers and provide tailored solutions to meet those needs.
- Expand collaboration by offering new services or products relevant to the customer.
- Act as the primary point of contact for customer inquiries and concerns, coordinating internally with the appropriate departments.
- Ensure contract renewals and achieve financial objectives within assigned accounts.
Qualifications
- Education:
- Business, Marketing, Information Technology, or a related field.
- Experience:
- Ability to work in a dynamic and multi-cultural environment
- Customer-orientation
- Flexible, accurate & control minded
- Strong communication and teamwork abilities.
- Skills:
- Understanding of ICT products and services, including software, hardware, and telecommunications
- Strong ability to communicate clearly and persuasively with customers.
- Strong problem-solving and analytical skills.
- Skills in identifying customer needs and providing appropriate solutions.
- Fluent in NL/FR/ENG
In addition to a competitive salary, you’ll enjoy a range of fantastic benefits
- Vouchers: Receive mealvouchers and ecovouchers.
- Expense Allowance
- Insurance: Benefit from extensive hospitalisation and group insurance plans.
- Company Car
- Tech Gear: Get a high-performance laptop, a mobile phone budget and a subscription.
- Time Off: Take advantage of 32 days of holiday per year.
- Professional Development: Access various training courses tailored to your ambitions.
First line support engineer
Twijfel niet en vraag dat eerste gesprek. Wij zorgen voor koffie en cake.
Jouw Contact
Tasja Vermeersch
+32 492731933
Tasja.Vermeersch@weareonit.com
